Lava money back challange : check if you are getting 100% back or not ?

Hello readers..!!
Lava has launched money back challange some days ago. in this article lets see the full details of the offer. What are the terms and coditions of offer.
Also check out if you are getting 100% money back or not  ?

What is LAVA money back challenge ?

Lava international Limited ("LAVA") offers a Unique Money back Challenge offer to its Customers. This Offer shall be valid from 1st October 2017 to 31st December 2017 (both days inclusive). Under this offer a Customer who purchases the selected model of Lava Handset, can return the handsets within 30 days of its Purchase/Activation (both dates should be in the offer period) and take refund against the same. Refund amount is calculated on fair market value including amount adjusted towards a nominal processing fee. 

Refund amount will be given by mode of account payee cheque in favor of customer by Lava's authorized service partner. Customer should ensure that correct beneficiary name is provided to authorized service partner for preparing cheque. Customer should ensure the beneficiary name is captured correctly on job sheet and that same is used for issuing cheque. In case of any discrepancies in the beneficiary name, the customer shall not be entitled to make any claim against Lava or its Service Centre.

How to get MONEY BACK  ?

For availing this Money Back Challenge the Customer must approach the nearest Authorised Service Centre of LAVA during the working hours (10:00 am to 6:00 pm) except on week off for the centre (Contact customer care on 18605005001 for week off details). Any expenses that may be incurred upon by Customer for submitting the handset to the Authorized Service Centre shall be borne solely by the Customer.

                                           YOU ARE NOT GETTING 100% MONEY BACK

👉Check money back value here

Validity of offer :

This Offer shall be valid from 1st October 2017 to 31st December 2017 (both days inclusive)

List of eligible models & money back value :


ModelPriceMoney Back Value
Z251499013275
Z90107509520
Z10_3GB99908850
Z8090007970
Z1089907965
Z7080007085
A97_2GB+66005885
A97_2GB63005495
Z6055004870
A9753004660
A97 IPS and IPS Signature53004710
A7749004270
A4442003730
A5230502650
KKT40 POWER+16001350
KKT34 POWER15001265
SPARK CURVY+15001260
SPARK I714501225
ARC ONE+13501130
ARC ONE+ (Gold)13501155
KKT PEARL13001065
Pearl FM13001080
ARC 1011150990
KKT 9S1000825
Captain 9s950790
CAPTAIN K1+900765
CAPTAIN N1 (Gold)850710
Captain 4i850715
CAPTAIN N1800675

Necessary documents :

a) Valid Government ID Proof (Passport, Driving License, Election Commission ID Card, Ration Card with Photo, Income Tax PAN Card, Employee ID card issued by Defence, Photo Identity Card (of Central Govt./PSU or State Govt./PSU only), Bank pass book with attested customer photograph and signature, Aadhaar Card/e-Aadhaar letter downloaded from UIDAI website, Arms license ).

b) Original Handsets along with all accessories and package boxes.


Money back challenge not valid if...

The Customer shall not be entitled to avail this offer in any of the following conditions:

a) The product's IMEI / serial number have been removed, defaced/ or altered.

b) All Lava original accessories along with the original gift box are not available.

c) The product has been subject to use in a manner not according to instructions given in the User / Instruction Manual, mishandled, misused, improper storage, exposure to moisture / dampness, temperature or other such environmental conditions, unauthorized modifications, unauthorized repair including but not limited to the use of unauthorized spare parts in repairs, Acts of God, spill of foods or liquids, mal-adjustments to Consumer controls or other acts which are beyond the resource / controls of the Company, and defects that arise not due to normal wear and tear of the product.

d) The product has been updated with software which was not supplied or authorized by Company.

e) The product has been used with or connected to an incompatible/ duplicate accessory
 (i) Not supplied by Lava or its affiliates,
 (ii) Not fit for use with the product or 
(iii) Used otherwise than in manner intended.

f) Performance variations arising due to passage of time, sustained usage and climatic conditions. Any extraneous particle entering the product or damaging its physical property like water, dust, soil, burn or extreme temperature.

For all the terms and conditions visit Here

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